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Corporate Governance

Our governance approach shapes our business culture.

How we Work

Our approach to corporate governance goes far beyond compliance. It’s grounded in our promises to customers, employees and partners. It shapes our business culture for the long term.

Our Risk Management Strategy

Einsurance Board gives the Insurance Regulatory Authority (IRA) an annual Risk Management Declaration, to confirm that Einsurance Limited has relevant risk management systems in place. Also, our annual financial statements and statistical returns are externally audited.

Customer Feedback and Dispute resolution

It’s important to us to deal with complaints and feedback as efficiently as possible. We have developed a customer complaint and feedback process which manages all feedback within agreed timeframes. 

The best of Local and Global expertise

To fulfil the promises that we make to our customers, we comply with applicable laws and regulations. And we manage our regulatory affairs with subject matter experts, who work with industry bodies to promote our customers’ best interests.

Reporting Misconduct

Einsurance is committed to doing the right thing and promoting a culture of honest and ethical behaviour. Einsurance will take all reports of misconduct extremely seriously. All reports received will be investigated thoroughly.